Zohak Technology (ZTech) is a private afghan owned company working in collaboration of Afghan Government and International agencies in different parts of Afghanistan.

The ICT manager will take an authoritative, pro-active approach in dealing with external vendors and outsourced development staff. The role will manage and balance the expectations of the business within the framework of staff and resource limitations. The ICT manager will keep abreast of latest technologies that may be of benefit to the organisation and make requisite recommendations, supported by documentation, costing etc. and present to business.

The ICT manager will provide leadership to ICT operations and infrastructure ensuring that an appropriate technical support framework is in place, including the management and delivery of service support and service delivery.

The ICT manager will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions. As well as these responsibilities that ICT manager will define and implement ICT policies, procedures, and best practices.

·        Formulating and leading in the implementation of the ICT strategy in line with policies, processes & procedures to deliver business objective.

·        Working with business to define business and ICT performance metrics, and measures, tracks and reports on benefits realization.

·        Anticipates business needs and identifies and proposes ICT products and services to fulfil those needs

·        Leading the demand side of the ICT governance on behalf of the corporation and communicates high level business requirements.

·        Planning and leading the corporation in the ICT plans and creating awareness in the functional department on the development of specific systems solutions to meet the functional requirements and corporations’ objectives

·        Planning, managing and providing project management(PM) leadership and support for ICT projects using ICT PM methodology.

·        Managing all ICT systems and ensure that ICT policies are consistently applied and plans for the organization (business recovery plans) BRP and pandemics.

·        Managing overall systems control by safeguarding the systems against deliberate efforts to fraudulently abusing it through physical and logical systems security and establishment of security features within the system for control purpose, though network monitoring and management

·        Leading the corporation in the ICT services management, reviews and ensures that agreed ICT services are provided throughout the corporation

·        Preparing, managing and monitoring the departments budgets

·        Leading, motivating and developing the departmental staff to achieve business and people objectives

·        Managing the department’s communication

·        Identifying, implementing and benchmarking best practices

·        Managing and implementing change initiatives to achieve desired business results

·        Reviewing ICT Risk management and Business continuity plans

• Master/ Bachelor degree Information Technology, Computer science/ engineering Working knowledge of rooms management systems.
• Minimum of 5 years of relevant experience
• Experience implementing and monitoring enterprise LAN and WAN, including configuration of router, switch, and security policies and procedures
• Experience monitoring and analyzing security risks, implementing multi-layer security architectures, and assisting in monitoring network security
• Excellent verbal and written communication skills and technical writing skills, specifically an ability to properly create and read network cabling diagrams
• Experience in the development and implementation of IT Policies, Processes, and Procedures Knowledge of ITIL Foundations, and the concepts, processes, procedures and controls for assigned focus areas
• Experience providing leadership, management and technical expertise to diverse technical staff
• Ability to plan effectively, make strategic decision for his/ her unit and problem solving skills.
• Excellent negotiating, communication skills: skillful and creating relationships at government level and other organizations or offices.
• Capable of using independent judgment/solid decision making skills ability
• Ability to take initiative where appropriate to deal with difficulties encountered in daily work
• Ability to adapt or change priorities according to the changing demands of the job.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills in English.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.

• Minimum, 5 Years of professional related experience.
• Willing to work on holidays & weekends when necessary.

Working conditions

The applicant is required to work at night shift, and to be flexible to work on holiday’s schedule duty arrangement.